Wildberries has updated the reports: how to account for loyalty points and discount compensation

Wildberries has updated the reports: how to account for loyalty points and discount compensation
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In August 2025, the Wildberries marketplace updated the terms of the offer for sellers, adding new rules regarding the loyalty program. This led to changes in the structure of the weekly reports, which are now faced by all participants of the site. Among the new items in the report are deductions for awarding points to customers and lines reflecting compensation for discounts provided under the loyalty program.

According to the new version of clause 13.11 of the offer, Wildberries acts on its own behalf, but in the interests of sellers, awarding customers bonus points that can be used to receive discounts on goods. However, the compensation for these discounts is also shown in the report. The trading platform charges an agency fee of 10% for this, as specified in clause 13.11.3.

These changes have resulted in two new lines in the reports. Line 8 indicates the deduction of the amount for the points awarded. This amount represents the marketplace's commission for participating in the loyalty program. To reflect this operation in 1C, accountants can use the document "Receipt of services". As a rule, such an operation is accompanied by an UPD.

Line 9 records the compensation of the cost of the product if part of the amount was paid with points. If the accounting in 1C is conducted correctly, and this line is loaded automatically, no additional adjustments are required. In this case, the total amount of sales consists of lines 1 and 9 of the report.

Such changes in reporting require sellers to pay attention and accuracy in accounting, especially when working with automated systems. The correct presentation of the data will help to avoid discrepancies in tax and financial statements.

Experts remind you that in order to work confidently with marketplace reports and correctly reflect all operations in 1C, sellers should undergo professional training. Specialized courses allow you to understand the nuances of accounting for loyalty programs, discounts and special features of registration of UPD, regardless of the applicable taxation system.

Thus, changes in the Wildberries offer and the appearance of new lines in reports are a step towards transparency of interaction with sellers, but at the same time requires increased attention to detail on the part of the accountant and the business owner.