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The story of delivery via Ozon Parcel has again highlighted the weak point of C2C services: when a shipment is delayed, the customer is confronted with the lack of transparent tracking and support, which does not provide a clear status. A separate risk is the limitation of the declared value of 50,000 ₽, which makes expensive shipments partially unprotected.

The Board of Directors has supported a bill on navigation seals for international road transport and rail transit in Russia. The government will be authorized to determine the lists of goods, cases of mandatory tracking and conditions of the simplified regime. For foreign economic activity, this is a signal of the growth of digital control and new requirements for operational processes.