Ozon Package: a month without tracking and insurance up to 50 thousand rubles.
The story of delivery via Ozon Parcel has again highlighted the weak point of C2C services: when a shipment is delayed, the customer is confronted with the lack of transparent tracking and support, which does not provide a clear status. A separate risk is the limitation of the declared value of 50,000 ₽, which makes expensive shipments partially unprotected.
