The marketplace market once again reminded that the main resource for the seller is not the turnover in the showcase, but the speed of returning their own money. After updating the Wildberries offer, some sellers reported postponement of transfers and delays in funds, which, according to them, were withdrawn according to the previous rules.
The issue has become particularly sensitive due to the calendar. The end of March is the time for tax payments and reporting. For small businesses, this is a period when even a short pause in payments affects purchases, salaries, advertising, and government obligations. If the money is stuck inside the platform, the seller immediately loses room for maneuver.
Retail.ru cites the characteristic complaint of a market participant. Marina, the owner of the store on the site, described the situation as follows: "The Marketplace likes to violate the rules of its own offer. Not only does he add a new one every week, but this time it's critical, because it's March, meaning quarterly, annual reports, and taxes are coming in. Support doesn't respond to anything sensible."
For the industry, this story is more important than a local dispute between the site and sellers. Marketplaces have long been the financial infrastructure for hundreds of thousands of entrepreneurs. Therefore, the payment rules are now perceived as one of the key elements of the business reliability of the platform. When deadlines change dramatically, the market starts discussing not only commissions and sales, but also the quality of corporate governance. It is on this that sellers' trust in the largest sites now depends.
