The list covers six categories of actions. The first is registration, authorisation and authentication in the information systems of federal postal organisations. The second is identification of customers when accepting and delivering items, as well as when accepting and paying out postal money transfers; an exception applies when an identity document is presented.
The third category is the conclusion of postal service contracts and user agreements online, except for sending letters and money transfers. The fourth is the sender's instruction to change delivery terms, return an item or transfer, hand it over to another person or at another address, or extend the storage period.
The fifth category concerns the addressee: redirecting an item or transfer and refusing to receive it. Separate exceptions are provided for court and administrative mail. The sixth is issuing an electronic power of attorney to receive postal items and money transfers.
The document does not introduce new tariffs for postal services and does not establish a general ban on receiving items without an electronic power of attorney. Its purpose is to formally fix the list of actions recognised as significant in relations between the customer and the federal postal organisation.
For companies engaged in import and export, the changes will primarily affect procedures for managing incoming and outgoing postal items: redirection, changes to delivery terms, issuing powers of attorney to receive goods. From March 2027, these actions will have to comply with the approved list, which may require revising internal regulations for postal delivery channels.
Companies that use Russian Post to send documents, product samples or business correspondence to foreign counterparties should check in advance which of the six categories of actions are relevant to their operations and, if necessary, adjust powers of attorney and contractual arrangements before the document enters into force.
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